Consumer's Claims
If you have a defective CLA product:
- Stop using the product
- Locate your proof of purchase, or your electrician’s invoice, and have on hand
- Contact the store from which you purchased the product OR
- The Electrical contractor who purchased on your behalf, who should then contact the store from which they purchased the product
- Please provide the following information:
| Your Name | ||
| Your Email Address | ||
| Your Phone Number | ||
| Purchaser’s Name | ||
| Purchaser’s Phone Number | ||
| Purchaser’s Email Address | ||
| Date of Purchase | ||
| Installation Address / Project or Job Name | ||
| Installing Electrical Contractor’s Name | ||
| Installing Electrical Contractor’s Company Name | ||
| Installing Electrical Contractor’s ABN No | ||
| Installing Electrical Contractor’s Licence No | ||
| Installing Electrical Contractor’s Phone No | ||
| CLA Part Number | ||
| Installation of product – as much information as possible |
|
|
| Nominate quantity of product used on the circuit | ||
| Was a dimmer installed |
YES or No
Brand and Model: |
|
| Was the circuit 2 way switched | YES or NO | |